FAQ

Account / Subscriptions

● How can I create an account?

● How to change or reset the password?

● How to cancel your subscription?

● How to update your payment method?

● How to update your billing information?

● How to change your plan from Silver to Gold?

● How to get receipts/invoices for my subscription?

● How can I check my previous carts?

● How can I find my catalytic converter's reference number?

● How to send us a catalytic converter picture?

● How often do we update the prices?

Purchasing / Assaying

● What are my used catalytic converters worth?

● Where can I sell my used catalytic converter?

● How can I add an ID to verify my seller profile?

● How do I recycle my spent catalytic converter?

● What happens if my used catalytic converters do not contain any precious metal?

● How to comply with the shipping documentation?

Catalytic Converters & Platinum Group Metals

● What is the valuable part of a catalytic converter?

● How much precious metal can you find in a used catalytic converter?

● How much is the metal in the catalytic converters worth?

● How pure is the recovered metal – is it, for example, reusable for jewelry manufacture?

● Given the rarity and value of the PGM’s used, has anything been done to find a cheaper solution?

About catalytic converters

● What is a catalytic converter?

● What is the catalyst?

● Where the catalytic converter is located?

● What is the difference between “oxidation” and “three-ways’ converters?

● Can a used catalyst cause a car to overheat? What causes a converter to become red hot?

● What causes a converter to become clogged?

● What are the symptoms of a bad catalytic converter?

● What would cause a catalytic converter to fail?

● Can you fix a catalytic converter?

● Can you clean out a catalytic converter?

● How many miles does a catalytic converter last?

● Can you use a used catalytic converter?

● Can you bypass a catalytic converter?

● Why do you need a catalytic converter? Is it against the law to remove a catalytic converter?

● How do you take off a used catalytic converter? How do you replace a used catalytic converter?

● How much does it cost to replace a spent catalytic converter?

● What is an oxygen sensor? or O2 sensor?

● How to know if your converter is aftermarket?